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Hitachi and Google Cloud announce strategic partnership to accelerate innovation and productivity through generative AI

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Hitachi and Google Cloud announce strategic partnership to accelerate innovation and productivity through generative AI

Hitachi, Ltd. (TSE: 6501) and Google Cloud today announced a multi-year partnership that aims to accelerate corporate innovation and productivity through generative AI. Hitachi will establish a new business unit that will focus on helping companies with Gemini models, Vertex-KI and other cloud technologies to solve industry challenges. Google Cloud AI is also used to improve its own products and services. Through this partnership, Hitachi will further accelerate the growth of Lumada, its core digital business, and increase the operational efficiency of the Hitachi Group.

Under the leadership of GlobalLogic, a leading digital engineering company and a subsidiary of the Hitachi Group, the companies will Hitachi Google Cloud Business Unit and that Google Cloud Center of Excellence (CoE)establish to quickly expand Google Cloud technology to new and existing corporate customers. Hitachi will also work with Google Cloud to offer training on Google Clouds GenAI as part of the Hitachi GenAI Professional training program. The program will deepen the expertise and managed services available through these businesses, ensuring that large organizations have access to the resources they need, to fundamentally improve their way of working with AI.

The partnership also focuses on the following areas:

  • New GenAI solutions for software modernization and customer service: Hitachi will use Gemini models to develop solutions that help companies efficiently modernize older software systems, and it will become Google Cloud Contact Center AI use to enable more effective and precise customer service. With Google Cloud Agent Assist Customer service representatives can be supported, for example, with real-time knowledge and proposed solutions so that they can work more productively and offer better service. The new solutions are with the Platform of Platforms-Architecture of GlobalLogic be compatible, which is geared to the needs of intelligent companies.
  • Providing secure GenAI solutions for on-premises and cloud environments: Hitachi’s new solutions support customers who work both locally and in the cloud, enabling companies to modernize their processes while maintaining existing IT environments. The solutions are also with the Virtual Storage Platform One be compatible so that users can create GenAI applications with data stored on Hitachi Vantara’s hybrid cloud platform.
  • Joint market launch initiatives: Hitachi and Google Cloud will better align their sales, marketing and development teams so that customers from all industries have access to resources, that you need for the optimal provision and management of GenAI projects via the Hitachi Google Cloud Business Unit and the Google Cloud CoE. This also includes the GenAI Professionals, which Hitachi trains for Google Cloud technology.
  • Strengthening GenAI talent development: The GenAI Professionals from Hitachi play a crucial role in supporting the transformation of customers in relation to AI. Hitachi will train more than 50,000 GenAI professionals through its global training program. As part of the program, Hitachi will offer training on Google Cloud’s GenAI solutions and AI technology.

GlobalLogic and Google Cloud have been working together for more than 15 years and have supported companies with solutions that achieve their business goals through efficiency and scalability.

„ Through this partnership, Hitachi will use Google Cloud’s AI features to improve employee productivity and accelerate innovation. By expanding the capabilities of our developers and customer success departments with Google Cloud GenAI solutions like Vertex AI and Gemini models, Hitachi will be able to, better meet the needs of its customers in various industries and in complex areas such as energy, mobility, manufacturing and digital services “, said Toshiaki Tokunaga, Executive Vice President and Executive Officer at Hitachi.

Nitesh Banga, CEO, Digital Engineering Business Unit, Hitachi, and President & CEO, GlobalLogic, added: „ Through this global alliance, Hitachi strategically aligns its go-to-market approach with Google Cloud, to achieve concrete results. We create clear ways of working together to increase efficiency and speed up the provision of solutions for our common customers. This investment in building our Google Cloud Business Unit will provide the necessary energy, focus and coherent teamwork, which are essential for the desired faster market launch and the implementation of innovations in fast sales growth. “

„ To solve complex business challenges with generative AI, companies need advanced technologies and the technical know-how to successfully use them in their company “, said Thomas Kurian, CEO of Google Cloud. „ Our partnership with Hitachi will provide customers with the resources they need to optimally build, implement and manage every phase of their generative AI projects. “

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